Your Frequently Asked Questions

There are many excellent English language schools in Britain, and it can be difficult to choose the right one. Here are some questions under the following catagories which you may want to ask when choosing your school.
The school
The Accommodation
Living in England


The School

Are your courses accredited by the government or any other official authority?
Studio Cambridge is:
- accredited by the British Council
- a founder member of EnglishUK (formerly known as ARELS)
- a member of the British government's "EDUCATION UK" initiative

Is Studio privately owned or part of a "chain"?
Studio Cambridge is privately owned. We are not part of a multi-centre group or "chain" of schools. 80% of our students come through the personal recommendation of past students and Education Counsellors overseas, not from advertising or marketing campaigns. We are proud of the reputation we have built over the past five decades

How many students do you have?
On average, Studio Cambridge has some 200 adult students present at any one time between September and June and 400 in July and August. This is the optimum size. It is big enough to allow us to provide a wide range of academic programmes at all levels and a varied choice of social activities, and small enough that we can give you the personal attention you deserve.

How will you place me in a class at the right level?
On the first day in school you take a placement test covering:
1. Grammar
2. vocabulary
3. Speaking
4. Listening
5.
Writing
You will then be placed in a class at your level, and your teachers will carefully monitor your progress.

What happens if I am better at one skill than another - for example, I am better at reading than speaking English?
If you have different levels of skills, and depending on the course you have chosen, you may be placed in different classes for each of these skills.

I want to be in the same class as my friend, is this possible?
We can place you and your friend together if you have the same level of English. If you do not want to be in the same class as your friend, this can often be arranged - but it will depend on the availability of places.

What happens if I don't like my class?
If your class is at the wrong level for you we will make every effort to change your class after the first few days.

I speak very little English, how will you start to teach me?
You will start using the language not by translating or interpreting from your own language but by using it. Your textbooks will be especially designed for beginners and your teachers will be experienced in teaching English at the beginner level. Everyone else in your class will be doing the same. They, and your homestay hosts, will support and help you every step of the way. Very soon you will gain confidence and be able to use English far more effectively.

In the unlikely event that there are no other students at your level, we may offer you private lessons in place of group lessons. There is no extra charge for this, but the number of private lessons will be provided at the ratio of one private lesson = three group lessons.

How long will it take me to learn English?
The true answer is that learning a language is a life-long experience, and your progress will depend on your ability, motivation and study habits. At Studio we have six main levels of English (each level is subdivided). It typically takes about 6 weeks to move from one main level to the next.

So, if you apply yourself, you can expect to go from an Elementary level to an Advanced level in about 7 months.

How will I know if I am making any progress?
You have weekly progress tests. You also meet every week with your Personal Academic Advisor who will advise you on your progress, help you with your studies and ensure that you are advancing at the right speed for you.

If I have problems will there be someone who speaks my language who can help me?
We use only English in the classroom. However, we employ a Japanese student counsellor and our other staff speak a variety of languages. Our languages include: Chinese, French, German, Italian, Polish, Portuguese and Spanish. Remember, we are here to help you at all times.


The schools in my country are segregated. Will the classes in Studio be single-sex?
No. All classes at Studio are mixed, with men and women studying together.

I have heard that there are many different accents in England. What accent do you have in Cambridge?
Local Cambridge people have a pleasant accent which is easy to understand. As a university city, Cambridge is also home to students from throughout the UK, and your teachers will also be from many different parts of Britain.

Will I get a certificate from the school after my course and is the certificate recognised?
You will receive a Course Certificate and Academic Record from Studio Cambridge. The school is accredited by the British Council. If you are taking an external examination (TOEIC, IELTS or the University of Cambridge) you will also receive an examination certificate.

Do I have to buy my own books?
You are not required to buy books, as educational materials are included in the cost of the course. Books and tapes are also available for reference and on loan, free of charge in our Learning Centre. You may however, wish to buy a dictionary or other reference books. There are additional costs for required course books for students taking the IELTS and the University of Cambridge examination courses.

Should I bring my own laptop computer?
It is not necessary to bring your own computer, as our Learning Centre has 18 computers which you can use between or after classes. However, most areas of the school building also have Wi-Fi access and you will be able to use your own laptop if you wish to do so.

What happens if I don't like the school and want to leave early?
You may choose to leave your course for any reason by giving us 4 weeks' notice (see our terms and conditions for details of refunds).

Can I book a short course, and then extend if I like it?
Yes, there are usually places available. However, if you are visiting the UK with a Student Visa you should book the course for the full period before leaving your home country. The visa will be issued only for the duration of the course you have booked.

Can I change to another course if I don't like the one I'm on?
Yes. A change to another course of the same or higher intensity (lessons per week) can normally be arranged within a week. However, a change to a less intensive course requires four weeks' notice.

I am a mature adult. Will there be other people of my age there?
Our students range from 16 to 60+ years of age. The EFL-28 course tends to attract slightly older students, while the International Academic Year/Semester, IELTS and Cambridge examination courses are more suitable for students planning on entering university.

My country is at war with another country. Will there be people from that country in the school?
As we have some 80 nationalities at Studio every year, it is very likely that you will meet someone from that country. We teach English without regard to sex, nationality, religion or political persuasion and expect all our students to be tolerant and understanding of each other.

The Accommodation

What kind of accommodation will I have?
You can choose to live in a homestay at any time of the year or, if you enrol in July or August you can stay in a residence.

Will I have a TV?
Most homestay hosts have 'terrestrial' TV and more & more now have satellite or digital television. If you book a 4 or 5 Star homestay, you might even have your own TV. Televisions, however, are not available in the residences.

Is there somewhere I can plug in my laptop?
You must ask your hosts if you can use their telephone line and then pay for the cost of connecting to the Internet.

Will the hosts have Internet access?
Some, but not all hosts have broadband (512kb/s +), although almost all have telephone lines.

I like to shower every day? Will this be possible?
Yes, nearly all our hosts have showers.

I am worried about the food. What will my hosts give me to eat? Can I bring some of my favourite food with me?
Our hosts are accustomed to hosting students from all over the world and are often able to cook many different types of food. We have a selection of hosts who are able to cater for special diets, such as vegetarian, vegan, Halal and Kosher menus.
Let us know in advance if you have particular dietary requirements.

You cannot usually import food into the UK. However, Cambridge has many good food shops (and restaurants) where you will probably find the food you prefer to eat.

Hosts do not provide lunch Monday to Friday. However, Studio has a cafe where hot and cold lunches are available each day. A good lunch, with a soft drink, costs approximately £4.00 (lunch is included in the fees of the St Christopher Course).


What kind of clothing should I bring?
Most of your clothes should be informal or casual. You will need some warm and waterproof outer clothing (yes, even in the summer!) and, perhaps, something a little more formal for evenings out at a restaurant or a social event. An umbrella or raincoat is also recommended.

Who will do my laundry (clothes washing)?
Your homestay hosts will wash your clothes (and change your towels and bed linen) once per week. In the residence, you wash your clothes yourself. Clothes washers and dryers are available at a small cost.

Can I wash my clothes myself?
You may wash your own clothes. If you wish to use your hosts' washing machine, please ask their permission first.

How far is my accommodation from the school?
Hosts' houses are typically no more than 25-30 minutes' away from school, by bus, bicycle or on foot. The residential accommodation during the summer is 5 minutes' walk from the course centre. On the St Christopher course the residence is either on campus or 5-10 minutes' walk away.

How do I get to school from my homestay accommodation?
In many cases, students are able to walk between their accommodation and the school. Bus passes that allow unlimited travel are available at approximately £11.00 per week (these are called 'Megarider'). Many students rent bicycles and rental costs are from £25 for 2 weeks to £70 for 12 weeks. Alternatively, you can buy a bicycle for as little as £70 and then s
ell it to another student when you leave.

I usually have dinner at 21:00. What time will I eat in Cambridge?
Dinner time in England is usually between 18:00 and 19:30 and you will normally be expected to eat with your hosts. If you do not plan to eat at home, please tell them in advance.

Do I have to eat with my hosts every day?
Under normal circumstances, you should have breakfast and dinner with your hosts. If you are unable to do so you should let them know so that they can prepare a snack for you.

What time do I have to come home at night?
If you are living in a homestay, you will be expected home for dinner each evening at approximately 18:00 hours. If you then intend to go out, you must tell your hosts where you are going and agree with them a time when you will return. If you are staying at a residence, you will be able to return as and when you wish.

Do I have to help with household chores?
No, although hosts appreciate it if you act as "part of the family" and keep your bedroom, the bathroom and other areas clean and tidy.

What happens if I don't like my hosts?
If you are not happy we will try to resolve whatever problems you are having and, if necessary, move you to a different host.

Can I rent an apartment?
Yes. The minimum age is 18 years. However, it is very difficult to rent an apartment before you come to Cambridge. We therefore recommend that you stay in a homestay for the first month of your course.

My boy/girlfriend plans to visit me when I'm in Cambridge. Can he/she stay with me?
It is sometimes possible, depending on the availability of rooms and the duration of the stay. Please consult us in advance. Any such arrangements must be made through the school and then agreed by the hosts.

Living in England

Will I need a visa?
Most students do not need a visa to study in Britain. However, please check with the British consulate or embassy in your home country. If you do need a visa, we will send you the correct documentation once we have received your application and course deposit. If your visa application is unsuccessful, we will refund the fees you have paid (please see the Terms and Conditions in our current brochure, or click on the disclaimer link at the bottom of this page).

When should I plan to arrive and depart?
Our courses start on Monday and finish on Fridays. You should, therefore, plan to arrive in Cambridge on the Sunday before your course starts and leave on the Saturday after the end of your course. There are 4 days each year when because of a public holiday, our courses start on Tuesdays (you should plan to arrive on the previous Sunday or Monday).

The holiday dates in 2008 are as follows:

Public Holidays

2008

Good Friday

Friday 21 March

Easter Monday:

Monday 24 March

May Bank Holiday:

Monday 05 May

Spring Holiday:

Monday 26 May

Summer Bank Holiday:

Monday 25 August

There is no reduction in fees for classes missed because of these holidays. Instead of classes, you will be offered a full-day excursion at no additional cost.

Is an airport transfer included in the price?
Airport transfers are not included in the price. We can arrange individual airport transfers by taxi, mini-bus or private car from any of the London airports or railway stations. The costs (in 2007/08) for the main London airports are as follows:

Transfers are by private car or taxi*

Airport
Typical journey time
Price
Stansted (STN)
40 minutes
£60.00
Luton (LTN)
1 hour
£80.00
Heathrow (LHR)
2 hours
£110.00
Gatwick (LGW)
2 hours 30 minutes
£150.00

*one way for each car. A maximum of 3 passengers travelling together may share a taxi and the cost.

If I take a Studio transfer from the airport on arrival, who will meet me?
You will be met by the driver of the taxi or private car as soon as you come through Immigration and Customs. The driver will be holding a Studio Cambridge sign with your name on it. He or she will take you directly to your accommodation in Cambridge.

How do I make my own way from the airport to Cambridge?
There are frequent bus services from all the major London airports to Cambridge. The price below is the typical cost of a return ticket by coach from the airport to Cambridge city centre. You should then take a taxi to your accommodation (approximately £5.00 one way).

Transfers by bus*

Airport
Typical journey time
Price
Stansted (STN)
1 hour
£10.00
Luton (LTN)
1 hour 30 minutes
£15.00
Heathrow (LHR)
3 hours 30 minutes
£29.00
Gatwick (LGW)
3 hours & 45 minutes
£33.00

*return tickets are valid for a period of 6 months.
We will be delighted to send you up-to-date information with confirmation of your course.

Should I take a taxi from the airport when I arrive?
No! London taxis (black cabs) are extremely expensive, especially on longer journeys.


Where is Cambridge?
Cambridge is superbly located, close to London and yet in the peaceful English countryside. Distances and approximate times are as follows (the times are by private car, assuming normal traffic, and can be considerably longer because of traffic delays).

Location
Kilometres
Time by car from Cambridge
Stansted Airport
48
35 minutes
Heathrow Airport
114
1 hour 45 minutes
Gatwick Airport
154
2 hours
Central London
95
1 hour 30 minutes
Oxford
135
2 hours
Edinburgh
540
6 hours 30 minutes
Amsterdam
580
8 hours
Brussels
430
4 hours 30 minutes
Paris
510
6 hours 30 minutes

How big is Cambridge?
The resident population of Cambridge is approximately 100,000 and there are also 20,000 university students. Approximately 4 million people per year visit the city (tourists and business people). Links for more information on Cambridge can be found at: www.gwydir.demon.co.uk/cambridgeuk/

What's the weather going to be like in Cambridge?
British weather is seldom very hot or very cold (because we have a temperate climate). It rains frequently.

Period
Temperatures (C)
Sunshine hours per month
Rain mm per month
Maximum
Minimum
January - March
8
2
78
40
April - June
16
7
172
47
July - September
21
11
173
46
October - December
15
3
77
52

Can I rent/drive/buy a car in England?
- Car rental: you must have an international driving licence and be at least 23 years old
- Driving your own car: you must have an international driving licence and insurance cover for the UK
- Buying a car: you can buy a car and must have a British or international driving licence and insurance cover

Can I smoke in the school/in England?
- Since July 2007, smoking is not allowed in any public buildings in England. This includes the school itself. Smoking is only allowed outside in open spaces.
- Smoking may be possible in your homestay, depending on the rules of your host. Please let us know if you smoke and we will then attempt to find a "smoking" homestay host for you
- You can only buy cigarettes in the UK if you are aged 18 or over.

Should I bring presents with me? If so, for whom?
It is not necessary. However, a small present, typical of your country, would be very appreciated by your homestay hosts.

Can I attend lectures at the university while I am in Cambridge?
No. Lectures at the university are for university students only. However, there are many public lectures in Cambridge and our Student Services Office keeps a schedule of lectures which you can attend.

Can I go to Cambridge University after I finish my course at Studio?
Yes - if your academic grades and English knowledge are acceptable to the university. However, you will need to make application to the university at least 9 months prior to coming to the UK. If your academic grades are acceptable they may require you to obtain a specific score in the IELTS examination or to pass a Cambridge University examination. Other universities in Cambridge and throughout the UK are pleased to accept international students.

Does the school organise meetings with English people?
As part of our Activities Programme, we provide a list of local and university clubs, and we have a Conversation Club through which you can have informal chats with a teacher.

I have friends in other parts of England. Will the school help me to travel to them at weekends?
Yes. We can help plan any trips you wish.

Is Cambridge expensive?
Cambridge is quite expensive in British terms, but it is a lot less expensive then the bigger cities (especially London). Here are some sample costs:

Cinema ticket £6.50
Weekly bus pass £11.00
Taxi from school to city centre £5.00
Return train ticket to London £18.00
Hamburger and chips £4.50
Soft drink £0.70
Pint of beer £2.80
Cigarettes (20) £5.00


Can I open a bank account in Cambridge? If not, what can I do with my money? Unfortunately, banks in Britain have recently decided not to allow temporary visitors to the UK to open bank accounts. You may be able to make arrangements with your bank in your home country if it has a branch or affiliate in Cambridge. If not, we recommend that you bring money in £ Sterling travellers cheques. We will be happy to keep your travellers cheques in the school safe.

Can I use credit cards in England? Which ones?
All major credit cards are accepted. The most popular are Visa, Mastercard and American Express.

Can I pay for things in Euros or dollars in England?
The only currency in general use in the UK is £ Sterling. However, if you pay by credit card you will, of course, be billed in your own currency. Most banks and Post Offices offer currency exchange services.

Do I have to register with the police?
Most students do not need a visa to enter the UK and do not need to register with the police. However, if you enter the country with a Student's Visa and if there is a stamp in your passport saying that you must register with the police, you must do this within 7 days of arriving in Britain. We will help you.

You will need to have:
Your passport
Two passport-sized photographs
Money for the registration fee (approximately £40)
Your address in Cambridge
Your work permit, if you have one

You will then be given a registration certificate (called a 'Green Book') which you should carry with you at all times.

Do I need my passport to visit Scotland/France?
You do not need a passport to visit any other part of the UK (Scotland, Wales and Northern Ireland). However, you will need your passport for a visit to any other country.

Is it safe in Cambridge?
Cambridge has fewer crimes than many other cities in Britain and is considered a pleasant and safe place to live and study.

How can I contact someone if I have a problem and the school is closed?
We have a 24-hour emergency telephone number available when the school is closed. The number will be sent to you with confirmation of your enrolment.

What happens if I get sick or have dental problems?
Medical insurance is included in the Accommodation and Student Life fees. This gives you up to £1 million coverage for medical treatment and requires that you pay the first £25 costs of any medical treatment. The Certificate of Insurance gives a 24-hour contact number and information on what to do in an emergency.

We will send you a copy of the Insurance Certificate with the confirmation of your enrolment. Studio Cambridge can be contacted 24 hours per day, every day. The emergency contact number will be sent to you with confirmation of your enrolment.

If my mother becomes very sick and I have to go home, will I get my money back?
We normally require 4 weeks' notice to withdraw from a course. However, each case will be considered separately and for compassionate reasons this requirement can sometimes be waived or shortened.

What can I do in the evenings and at weekends?
Our Student Services department provides a full programme of social, sports and cultural activities. At least five such activities each week are provided without additional cost. Activities include:

· Lectures and workshops
· Academic 'clubs' (grammar, conversation etc)
· Studio parties
· Sports (tennis, football, gym, swimming, badminton, cricket, etc)
· Restaurant and music evenings
· Cambridge and local tours (including 'punting' on the River Cam)
· Excursions throughout the UK (at additional cost)

Samples of typical weeks' programmes can be found in our Leisure Time pages.

In addition, Cambridge has a varied and exciting cultural life with excellent clubs, pubs, cafés and restaurants and good sports amenities. And, of course, London is just 45 minutes away by train.

What information will I receive when I arrive in Cambridge?
On arrival, you will receive our 'Studio Cambridge Student's Guide'. Here you will find the answers to most questions, including:

§ Academic information
§ Accommodation
§ Activities
§ Attendance
§ Banks
§ Bicycles
§ Books
§ Buses
§ Car hire
§ Cars
§ Computers
§ Currency exchange
§ Dentists
§ Doctors
§ Emergencies
§ Excursions
§ Extending your stay
§ Hospitals
§ Learning Centre
§ Lesson times
§ Lost property
§ Mail and faxes
§ Maps of Studio buildings
§ Meals
§ Nightlife
§ People to contact
§ Pocket money
§ Police registration
§ Problems
§ School Rules
§ Shopping
§ Sights to visit in Cambridge
§ Student Services
§ Taxis
§ Telephones
§ Timetables
§ Travellers' Cheques
§ Tutorials
§ University advice
§ Valuables
§ Videos / DVDs
§ Welfare
§ Working in Britain