Disclaimer and Terms & Conditions

Please read through our Terms and Conditions for 2005. There are two versions; one for our Adult students and one for our Young Learners.

If you would like any of the Terms and Conditions explained, please contact us and we will be delighted to help.

ADULT LEARNER TERMS AND CONDITIONS ~ 2005

Studio Language Courses (Cambridge) Ltd., trading as Studio Cambridge.

Terms of Business 2005

These Terms and Conditions apply both to the student and to his or her parent or guardian if the student is under the age of 18 years (the person who signs the Application Form). The words "you" and "your", therefore, apply to both the student and his or her parent or legal guardian.

Your application

1. The current brochure and "Course Dates and Fees" leaflet supersede all previous versions.

2. It is our policy to deal with all matters relating to your enrolment in a fair and open manner.

3. We undertake to offer our courses and services as described in our current brochure.

4. We do not accept responsibility for the provision of any services that are not expressly mentioned in the current brochure.

5. All courses are offered subject to demand.

6. Where insufficient bookings lead us to cancel any course mentioned in the brochure, we will make every effort to offer you an alternative course.

7. If we are unable to accept your application for enrolment, we will offer you an alternative course or course start date or will suggest a similar course at a comparable school. If these are not acceptable to you, we will refund all fees paid, including the Registration Fee.

8. We reserve the right not to accept any application. In the event that your application is declined, all monies received will be refunded in full.

9. Once your application has been received, and the enrolment confirmed, a binding contract exists between you and Studio Cambridge.

10. Once a contract exists, all fees are due for the full period of your course (Registration Fee, Tuition Fee, Accommodation and Student Life Fee and any additional fees). Payments may not be made in instalments.

11. Fees must be received by Studio Cambridge no less than four weeks before the start of your course. Failure to comply with our payment terms will result in your enrolment being cancelled.

12. In compliance with British government regulations, the School will not accept cash payments in excess of €15,000 or their equivalent.

13. We reserve the right not to admit you to a course where the appropriate payment has not been received.

14. You must pay any bank charges incurred in making the payment to the school.

15. Any change which results in additional charges must be paid for before the change is implemented.

Visas

16. If you come from a country whose nationals are required to be in possession of a visa to enter the United Kingdom, it is your responsibility to obtain that visa. On receipt of your application, Registration Fee and Deposit, we will confirm receipt of the application and a place on the course will be kept open for you. The booking itself will not be confirmed until you inform the School that you are in possession of a visa.

17. On request, we will give you a letter confirming that your application has been received. This confirmation can be used to support an application for a visa.

18. If your application for a visa is unsuccessful, we will refund all monies paid, including the registration fee, on receipt of a copy of the letter of refusal from the British authorities (British Consulate or Visa Section of a British embassy). If an appeal process is available to you, we will only make the refund when the appeal has been unsuccessful.

Your course

19. All students are expected to complete the course in which they have enrolled and to attend all classes. If you fail to do so we may advise the British authorities (the Home Office) of your non-compliance with these conditions.

20. If you are dissatisfied with a course, or any aspect of the other services offered by Studio Cambridge, you must bring that dissatisfaction to the attention of the Principal, Director of Studies or Course Director as soon as possible in order that a solution may be found without delay.

21. Once a complaint has been brought to our attention, we will make every effort to resolve the problem within 24 hours.

22. If you are still not happy with the situation you may ask for the matter to be referred to the Operations Director, who will give a decision within 24 hours.

23. We will not accept a complaint after the end of the relevant course, if it has not been brought to our attention as explained (at 20) above.

24. We expect all our students to be well motivated, polite and considerate towards others, especially their hosts, and to observe such rules as are at the time in force.

25. We reserve the right to ask any student who does not comply with 24 above to leave the course. In this case, no refund of fees will be made, and any extra costs involved will be the responsibility of the student.

26. We reserve the right to ask any student whose course attendance is unsatisfactory to leave the programme. In this case, no refund of fees will be made.

27. In the event that a student is required to leave his/her course, we will inform the appropriate authorities (such as the British Home Office).

28. By enrolling you on a Studio Cambridge course, your parents/guardians are granting you permission to attend any activities organised by the school.

29. We do not accept liability for the loss of, or damage to, any person's property while on the School's premises. We do not accept any liability for loss or damage in which our students are involved.

30. We will hold you liable for any wilful damage you may cause and you will be asked to pay for the cost of repair or replacement.

31. With a minimum of four weeks' notice and the agreement of the Director of Studies or Principal, students on courses of 20 weeks or longer may take a break in their studies. Accommodation and tuition fees will not be charged during this period. Subject to your hosts' agreement, you may return to, and leave your belongings at, your homestay. In this case, a fee will be charged.

32. We shall not be liable to you in the event that any service contracted to be supplied becomes impossible to supply because of any circumstances, such as industrial dispute, which are outside our control.

Cancellation of your application

33. If we receive cancellation of your course, in writing, more than four weeks before the course starts, you will be responsible for paying just the Registration Fee (£50.00 / €80.00).

34. If you cancel a course, in writing, and we receive this notification less than four weeks before the course starts, you will be responsible for paying the Registration Fee and Deposit (a total of £300.00 / €471.00)

35. If we do not receive your cancellation in writing, or do so after the course in which you are enrolled has started, your cancellation will be treated as "termination" of the course. The conditions pertaining to termination are given in sections 38 to 40.

36. Please note: the insurance policy (included in the Accommodation and Student Life fees) covers you for cancellation due to illness or other compelling reasons. If you are eligible for a refund under this insurance, no further refund will be made by the School. Details of the insurance are available from Studio Cambridge.

37. If you apply for a visa and your application is unsuccessful, we will refund all monies paid, including the registration fee, on receipt of a copy of the letter of refusal from the British authorities (British Consulate or Visa Section of a British embassy). If an appeal process is available to you, we will only make the refund when the appeal has been unsuccessful.

Termination of your course

38. If you wish to withdraw from a course once it has started, you must give four weeks' written notice or make payment of Tuition and Accommodation and Student Life fees in lieu of notice.

39. A refund will then be made of: a) 50% of the Tuition fees for the unused portion of the course in excess of the four weeks' notice period; and b) 100% of the Accommodation and Student Life fees for the unused portion of the course in excess of the four weeks' notice period.

40. Please note: the insurance policy (included in the Accommodation and Student Life fees) covers you for withdrawal from a course due to illness or other compelling reasons. If you are eligible for a refund under the provisions of this insurance, no further refund will be made by the School. Details of the insurance are available from Studio Cambridge.

Refunds

41. Refunds will be made only to the person (such as a parent) or organisation (such as your company or a Studio Cambridge agent) from whom we received the fees. Refunds can only be made to you directly if you originally paid the fees yourself, or with the authorisation of the person or organisation that did so.

42. Refunds will not be given for any part of the programme (such as an excursion) missed because of your arrival, departure or other travel arrangements.

43. All refunds will be made in £ Sterling or € Euros, at the discretion of the school. Any bank or other charges payable will be deducted from the money refunded to you.

44. Any refunds made will be based on the published fees for the length of the course taken. Your agreement to these terms and conditions

45. By signing the application form, you or your parents/guardians authorise Studio Cambridge to take appropriate action in the case of a medical emergency and acknowledge that you or they are responsible for paying all costs incurred. You or they also grant permission to any medical practitioner to examine you, treat you and to make referrals as required. (We offer insurance cover for your stay at Studio Cambridge (included in the Accommodation and Student Life Fee) and recommend that you take this cover.)

46. Signing the application form implies your understanding and acceptance of these Terms and Conditions, and of the information contained in the current brochure, the "Course Dates and Fees" leaflet and the application form.

YOUNG LEARNER TERMS AND CONDITIONS ~ 2005

Studio Language Courses (Cambridge) Ltd., trading as Studio Cambridge.

Terms of Business

These Terms and Conditions apply both to the student and to his or her parent or legal guardian (the person who signs the application form). The words "you" and "your" apply to both the student and his or her parent or legal guardian. If the applicant is under 18 years of age, his or her parent or legal guardian must sign the application form.

Your application

1. The current brochure and "Course Dates and Fees" leaflet supersede all previous versions.

2. It is our policy to deal with all matters relating to your enrolment in a fair and open manner.

3. We undertake to offer our courses and services as described in our current brochure.

4. We do not accept responsibility for the provision of any services that are not expressly mentioned in the current brochure.

5. All courses are offered subject to demand.

6. Where insufficient bookings lead us to cancel any course mentioned in the brochure, we will make every effort to offer you an alternative course.

8. We reserve the right not to accept any application. In the event that your application is declined, all monies received will be refunded in full.

9. Once your application has been received, and the enrolment confirmed, a binding contract exists between you and Studio Cambridge.

10. Once a contract exists, all fees are due for the full period of your course. Payments may not be made in instalments.

11. All fees must be received by Studio Cambridge no less than four weeks before the start of your course. Failure to comply with our payment terms will result in your enrolment being cancelled.

12. In compliance with British government regulations, the School will not accept cash payments in excess of €15,000 or their equivalent.

13. We reserve the right not to admit you to a course where the appropriate payment has not been received.

14. You must pay any bank charges incurred in making the payment to the school.

15. Any change which results in additional charges must be paid for before the change is implemented.

Visas

16. If you come from a country whose nationals are required to be in possession of a visa to enter the United Kingdom, it is your responsibility to obtain that visa. On receipt of your application, plus the deposit (£300 / €471) or full fees, we will confirm receipt of the application and a place on the course will be kept open for you. The booking itself will not be confirmed until you inform the School that you are in possession of a visa.

17. On request, we will give you a letter confirming that your application has been received. This confirmation can be used to support an application for a visa.

18. If your application for a visa is unsuccessful, we will refund all monies paid on receipt of a copy of the letter of refusal from the British authorities (British Consulate or Visa Section of a British embassy). If an appeal process is available to you, we will only make the refund when the appeal has been unsuccessful.

Your course

19. All students are expected to complete the course in which they have enrolled and to attend all classes. If you fail to do so we may advise your parents or legal guardians and the British authorities (the Home Office) of your non-compliance with these conditions.

20. If you are dissatisfied with a course, or any aspect of the other services offered by Studio Cambridge, you must bring that dissatisfaction to the attention of the Course Director as soon as possible in order that a solution may be found without delay.

21. Once a complaint has been brought to our attention, we will make every effort to resolve the problem within 24 hours.

22. If you are still not happy with the situation you may ask for the matter to be referred to the Operations Director, who will give a decision within 24 hours.

23. We will not accept a complaint after the end of the relevant course, if it has not been brought to our attention as explained (at 20) above.

24. We expect all our students to be well motivated, polite and considerate towards others, especially their hosts, and to observe such rules as are at the time in force.

26. We reserve the right to ask any student whose course attendance is unsatisfactory to leave the programme. In this case, no refund of fees will be made.

27. In the event that a student is required to leave his/her course, we will inform the appropriate authorities (such as the British Home Office).

28. By enrolling you on a Studio Cambridge course, your parents or legal guardians are granting you permission to attend any activities organised by the school.

30. We will hold you liable for any wilful damage you may cause and you will be asked to pay for the cost of repair or replacement.

31. We shall not be liable to you in the event that any service contracted to be supplied becomes impossible to supply because of any circumstances, such as industrial dispute, which are outside our control.

Cancellation of your application

32. If we receive cancellation of your course, in writing, more than four weeks before the course starts, you will be responsible for paying just the deposit (£300.00 / €471.00).

33. If you cancel a course less than four weeks before the course starts, or if you fail to cancel, you will be responsible for paying the full fees for your course.

34. Please note: the insurance policy (included in the fees) covers you for cancellation due to illness or for other compelling reasons. If you are eligible for a refund under this insurance, no further refund will be made by the School. Details of the insurance are available from Studio Cambridge.

35. If you apply for a visa and your application is unsuccessful, we will refund all monies paid, on receipt of a copy of the letter of refusal from the British authorities (British Consulate or Visa Section of a British embassy). If an appeal process is available to you, we will only make the refund when the appeal has been unsuccessful.

36. Refunds will be made only to the person (such as a parent) or organisation (such as your company or a Studio Cambridge agent) from whom we received the fees. Refunds can only be made to you directly if you originally paid the fees yourself, or with the authorisation of the person or organisation that did so.

37. Refunds will not be given for any part of the programme (such as an excursion) missed because of your arrival, departure or other travel arrangements.

38. All refunds will be made in £ Sterling or € Euros, at the discretion of the school. Any bank or other charges payable will be deducted from the money refunded to you.

Termination of your course

39. No refunds will be made for early withdrawal from a course.

40. Please note: the insurance policy (included in the fees) covers you for withdrawal from a course due to illness or for other compelling reasons.

Your agreement to these terms and conditions

41. By signing the application form, you or your parent(s) or legal guardian(s) authorise Studio Cambridge to take appropriate action in the case of a medical emergency and acknowledge that you or they are responsible for paying all costs incurred. You or they also grant permission to any medical practitioner to examine you, treat you and to make referrals as required.

42. Signing the application form implies your understanding and acceptance of these Terms and Conditions, and of the information contained in the current brochure, this Course Dates and Fees leaflet and the application form.