Date of last review:
This notice is to help you understand how and why we collect your personal information and what we do with that information. It also explains the decisions that you can make about your own information.
Studio Cambridge, hereinafter referred to as ‘the Company’, is the Data Controller of the personal information you provide to us. This means the Company determines the purpose for which, and the manner in which, any personal data relating to students and their parents is to be processed. Processing means any operation that is performed upon personal data, such as collection, storage and use.
Personal information is information that the Company holds about you and which identifies you. This includes information such as your name, date of birth, address and health details. CCTV, photos and video recordings of you are also personal information.
We collect personal information from you, your parents and, if applicable, your agent. The personal information we collect and use relating to students may include: first name; middle name(s); surname; date of birth; gender; personal email address; nationality; country of domicile; home address, telephone number; medical information; copies of passport and visa; bank account information.
The Company’s primary reason for using your personal information is to provide you with an education and help the Company run properly and safely. We set out below examples of the different ways in which we use personal information:
We process personal information under one of the following legal bases set out in the General Data Protection Regulation (GDPR) and UK laws:
This means that the processing is necessary for legitimate interests except where the processing is unfair to you. The Company relies on legitimate interests for most of the ways in which it uses your information. Specifically, the Company has a legitimate interest in:
In addition, your personal information may be processed for the legitimate interests of others. For example, we may use information about you when investigating a complaint made by another student.
The Company may process your information in order to comply with a legal obligation, for example comply with UK Visas and Immigration laws. We may also have to disclose your information to third parties such as the courts, the local authority or the police where legally obliged to do so.
To protect the vital interests of any person where that person cannot give consent, for example, if they are seriously hurt and are unconscious.
We may ask for your consent to use your information in certain ways, for example, to use photographs or videos of you for the Company’s website and social media sites or prospectus to show prospective students what we do here. If we ask for your consent to use your personal information you can take back this consent at any time. Any use of your information before you withdraw your consent remains valid.
Special categories of personal data
We may collect, hold and share your medical information such as allergies, existing medication and special educational needs, which are within the special categories of personal data. Our legal basis for processing the medical information is to safeguard student’s welfare and provide appropriate pastoral (and where necessary, medical) care, and to undertake appropriate action in the event of an emergency or accident.
In some cases, your personal information may be shared with third party service providers such as your agent, your host family or taxi companies in order to provide you with the services you have requested for. Occasionally, the Company will need to share your personal information with relevant authorities such as UK Visas and Immigration or police.
To be granted access to student information, third parties must comply with strict terms and conditions covering the confidentiality and handling of the data, security arrangements and retention and use of the data.
If we or our service providers store or transfer any information out of the European Economic Area (EEA), it will only be done with the relevant legal instruments or permissions being in place.
We will keep a record of the majority of your personal information up to 3 years from the date you have completed your course, but in some circumstances we may keep information for a longer time. We would only do this if we had a good reason and only if we are allowed to do so under data protection law.
From May 2018, you are able to make various decisions about your information. Some of these are new rights whilst others build on your existing rights. Your rights are as follows:
If you would like access to or a copy of the personal information we hold about you, to request a correction, or have any questions about how we may use it or to make a complaint, please contact the Data Compliance Officer by email email@example.com or telephone +44 1223 369701.
Requests will be dealt with by the Data Compliance Officer, and will be responded to within a reasonable period, not longer than 30 days.
If you are not satisfied with the way your request was handled, you have the right to lodge a complaint with the supervisory authority, details of which are given below:
Information Commissioner’s Office
Telephone: +44 303 123 1113
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