Adult English course FAQs

Studio Cambridge is a founder member of English UK, accredited by the British Council and a member of IALC (International Association of Language Centres).

We have 13 classrooms and a capacity of approximately 150 students, so we can teach at all levels from beginner to advanced. This is the optimum size because it is big enough to allow us to provide a wide range of academic programmes and small enough that we can give you the personal attention you deserve.

You are not required to buy books, as educational materials are included in the cost of the course. Books and tapes are also available for reference and on loan, free of charge in our Learning Centre. However, you may wish to buy a dictionary or other reference books. There are additional costs for required course books for students taking the IELTS and the University of Cambridge examination courses.

You will take a placement test in advance and will then be placed in a class at your level.. Your teachers will carefully monitor your progress and you will move up levels as your English improves.

If you have different levels of skills, and depending on the course you have chosen, you may be placed in different classes for each of these skills.

We can place you and your friend together, but only if you have the same level of English. If you do not want to be in the same class as your friend, this can often be arranged – but it will depend on the availability of places.

If your class is at the wrong level for you we will make every effort to change your class after the first few days.

You will start using the language from your first day – not by translating or interpreting from your own language, but by using it. Your textbooks will be especially designed for beginners and your teachers will be experienced in teaching English at the beginner level. Everyone else in your class will be doing the same. They, and your homestay hosts, will support and help you every step of the way. Very soon you will gain confidence and be able to use English far more effectively. In the unlikely event that there are no other students at your level, we may offer you private lessons in place of group classes. There is no extra charge for this, but the number of private lessons will be provided at the ratio of one private lesson = three group lessons.

The true answer is that learning a language is a life-long experience, and your progress will depend on your ability, motivation and study habits. At Studio we have six main levels of English (each level is subdivided). See our blog post for futher information.

We use only English in the classroom. However, we have staff who speak some other languages including: Chinese, French, German, Italian and Polish. Remember, we are here to help you at all times.

No. All classes at Studio are mixed, with men and women studying together.

You will receive a Course Certificate and Academic Record from Studio Cambridge. The school is accredited by the British Council. If you are taking an external examination (IELTS or the University of Cambridge) you will also receive an examination certificate.

It is not necessary to bring your own computer, as our Learning Centre has lots of computers which you can use between or after classes. However, most areas of the school building also have Wi-Fi access and you will be able to use your own laptop if you wish to do so.

You may choose to leave your course for any reason by giving us 4 weeks’ notice. Please contact us for further information on our cancellation policy.

Yes, there are usually places available. However, if you are visiting the UK with a Student Visa, any extensions may depend on your expected date of departure from the UK.

Yes. A change to another course of the same or higher intensity (lessons per week) can normally be arranged within a week. However, a change to a less intensive course requires four weeks’ notice.

Our students range from 16 to 60+ years of age. The EFL-28 course tends to attract slightly older students, while the IELTS and Cambridge examination courses are more suitable for students planning on entering university.

As we have 60 to 70 different nationalities at Studio every year, it is very likely that you will meet someone from that country. We teach English without regard to sex, nationality, religion or political persuasion and expect all our students to be tolerant and understanding of each other.

Yes, we do!

Yes, all excursions are at extra cost. A full-day excursion to London, for example, costs approximately £25.

The excursions for the weekend are advertised on noticeboards as you enter the school, on social media, and the various screens in the school. You can book excursions and request further information from Reception.

It is the aim of Studio Cambridge that all excursions are carried out with due regard to health and safety. We have comprehensive instructions for staff involved in excursions (based on risk assessments) and these are made available to group leaders in advance. The group leader has full instructions including what to do in the event of an emergency and all under 18’s are identified to the staff member accompanying the group. In addition, an itinerary, list of all students on the excursion and a first aid kit is provided to staff members leading the excursion. A student information sheet provides students with important safety information including the school phone number and emergency number. You can find all our policies, including Health and Safety, here.

Yes, absolutely! It is our aim to get feedback on all aspects of your experience during your time at Studio Cambridge. This includes not only your learning experience but also your accommodation, excursions, facilities available and the airport transfer service. It is also our aim to deal with issues arising out of feedback promptly and to the satisfaction of all concerned.

We offer students a chance to complete a feedback questionnaire at the end of their first week (in their welcome pack). We hold regular focus group meetings with students to get verbal feedback about all aspects of their stay. In addition, we provide electronic end of course questionnaires to all leavers. Information gathered is fed back to teachers and admin staff at their regular meetings and complaints are passed on to relevant staff immediately. Serious complaints are dealt with as set out in our Complaints Policy.

During the welcome talk, students are advised on who to speak to if they have a problem. For example, their teacher about their classes; the Head of Accommodation about their accommodation; any member of staff if they have personal problems. During the induction tour they are introduced to some of these staff and shown where to find the others.

Students who have been studying for 12 weeks or longer may take a 1-week holiday for every 12 weeks of their studies. Any holiday will need to begin and end on weekends.

Subject to your accommodation provider’s agreement, you may return to, and leave your belongings in your room during your holiday. In this case, a fee will be charged.

Refunds are not given for holiday periods, but you may be able to extend your course.